Transformative Action Plan

2020-2023

Smithsonian Facilities (SF) is making transformative changes to better align our organization with our customers’ expectations and needs, as well as enhance our ability to respond to emergent crises. We are committed to promoting greater engagement and accountability by becoming more transparent in our processes, more dependable in our actions, and more cost efficient in our work. 

Over the next three plus years (2020-2023), SF will embark on The Transformative Action plan which focuses on three goals and related objectives to prepare SF for our next Strategic Plan. These goals are to:

1. Develop and apply a One Smithsonian approach to managing SF.
2. Work more closely with our customers to understand their needs and build beneficial partnerships.
3. Adopt transformational changes throughout SF to sustain success.